Is Boston Market Going out Of Business? Learn the Latest Update

Boston Market, a familiar name in the American fast-casual dining scene, has recently been grappling with significant challenges. Once known for its rotisserie chicken and homestyle sides, the restaurant chain has faced a series of setbacks that have raised questions about its future. Is Boston Market Going Out Of Business? This article will delve into the various factors contributing to Boston Market’s struggles, mainly focusing on the closure of multiple locations nationwide.

is boston market going out of business

What is Boston Market?

Formerly known as Boston Chicken, the American fast-casual restaurant chain Boston Market Corporation is headquartered in Golden, Colorado, and owned by the Rohan Group. It is prominent in the Northeastern and Midwestern U.S., California, Florida, and Texas.

With about 346 company-owned locations in 28 states, Puerto Rico, and Ramstein-Miesenbach, the chain, employing around 14,000, offers rotisserie chicken and homestyle meals. While primarily U.S.-focused, Boston Market briefly expanded to Toronto in the early 2000s and entered the Australian market in 2002, withdrawing in 2004 due to competition.

Boston Market History:

Founded in 1985 by Steven Kolow and Arthur Cores in Newton, Boston Market, formerly Boston Chicken, expanded rapidly in the early 1990s, facing financial difficulties and filing for Chapter 11 bankruptcy in 1998. McDonald’s acquired the company in 2000, later selling it to Sun Capital Partners in 2007.

This ownership shift marked a transformation in the menu and corporate name, evolving from Boston Chicken to Boston Market in 1997. Over the years, Boston Market introduced new dishes, expanded its supermarket presence, and, in 2020, experienced another ownership change, transitioning from Sun Capital Partners to Engage Brands, LLC.

What Happened to Boston Market?

In May 2000, McDonald’s Corporation acquired Boston Market during a pivotal period marked by the chain’s 1998 Chapter 11 bankruptcy filing. Initially interested in real estate assets, McDonald’s recognized the brand’s potential and continued operating and expanding the Boston Market chain.

Despite challenges, Boston Market persisted and grew under McDonald’s ownership, adapting while maintaining its focus on high-quality, homestyle meals. Today, the chain continues to offer its signature rotisserie chicken and delicious offerings across various locations.

Is Boston Market Going Out of Business?

Despite reports of potential closure, Boston Market remains operational and addresses challenges through an ambitious expansion plan with modern, takeout-friendly designs for new restaurants. The company, which faced Chapter 11 bankruptcy in 1998, once had around 1,200 units, but as of 2022, it operates 326 locations.

Despite setbacks, Boston Market is committed to providing its signature rotisserie chicken and homestyle meals, maintaining an active presence in the fast-casual restaurant industry with a focus on quality and customer satisfaction.

Financial Struggles:

The COVID-19 pandemic significantly impacted the restaurant industry, including Boston Market, as it grappled with lockdowns, limited dine-in capacities, and changing consumer behaviours. The decline in revenue experienced by Boston Market and its peers was not solely a consequence of the pandemic; rather, pre-existing financial challenges had already been affecting the chain before the global health crisis.

Closed Locations:

In recent years, numerous Boston Market outlets have closed their doors, spanning vibrant urban centres and serene suburban locations. It is essential to analyze the specific areas affected by these closures and consider their ramifications for the overall footprint and presence of the brand.

Reasons Behind Closures:

The closures are not isolated occurrences; instead, they stem from a combination of various factors. Increased operational expenses, competition from alternative fast-casual chains, and evolving consumer preferences have collectively contributed to these closures. A comprehensive understanding of these factors is crucial for a thorough assessment of the challenges faced by the chain.


The fast-casual dining landscape is highly competitive. Boston Market faces tough competition from established brands and newcomers, making maintaining a solid market presence challenging.

Changing Consumer Preferences:

Modern consumers seek healthier, more diverse options when dining out. Boston Market’s traditional offerings may not align with these evolving preferences, impacting its ability to attract customers.

Management Changes:

Any significant changes in leadership or management decisions within the company can have far-reaching consequences. Investigating whether Boston Market has experienced such changes is crucial to understanding its current situation.

Efforts to Stay Afloat:

Despite the challenges, Boston Market has not given up. The company has implemented various strategies to adapt to the changing times, including menu innovations, delivery services, and marketing campaigns.

Future Prospects:

What lies ahead for Boston Market? Will it turn the tide and regain its former glory, or are further closures inevitable? Examining possible scenarios for its future is a vital aspect of this analysis.

Impact on Employees:

Store closures not only affect the company but also significantly impact employees. Many workers rely on these jobs, making it essential to consider the human aspect of these closures.

Customer Sentiment:

Customer sentiment and loyalty play a vital role in the success of any restaurant chain. How have customers reacted to Boston Market’s struggles, and how has it affected its reputation?

Competitor Success Stories:

While Boston Market grapples with its challenges, some competitors have thrived during these tumultuous times. It’s instructive to examine the success stories of other brands in the industry.

Expert Opinions:

To gain a well-rounded perspective, we will also include insights from industry experts and analysts who can provide valuable insights into Boston Market’s prospects.

Boston Market Closing 2023:

As of July 2023, Boston Market has yet to announce plans to close all its locations, but it has experienced numerous closures in recent years. With approximately 312 restaurants in the United States, the company faced challenges due to declining sales, increased competition, and an unchanged menu. Efforts to adapt include expanding delivery and catering services, but their success in securing long-term viability remains to be determined amidst a dynamically competitive market.

Also Read: How to Start a Small Clothing Business from Home in Simple Steps


Is Boston Market going out of business?

Boston Market was not going out of business but had experienced multiple closures. For the latest information, check the news or contact Boston Market directly.

Did Boston Market go out of business entirely?

As of my last update, Boston Market did not go out of business entirely, but individual locations have closed. To find the current status, check recent news or contact Boston Market.

Who owns Boston Market?

Engage Brands, LLC owns Boston Market. For any ownership changes, refer to recent news or contact the company.

What time does Boston Market close?

The closing time for Boston Market varies by location. Check the official website or contact the local restaurant for specific closing hours.

What time does Boston Market open?

Boston Market’s opening time varies by location. To get accurate information, check the official website or contact the Boston Market restaurant you’re interested in.

Is Boston Market still in business?

Boston Market was still in business, but individual locations faced challenges and closures. For the latest information, refer to recent news or contact Boston Market directly.


In summary, Boston Market’s navigation through financial challenges and closures mirrors the broader difficulties confronting the restaurant industry. Despite the uncertainty, the brand’s resilience and adaptability should be noticed. The future will reveal whether Boston Market can overcome these obstacles and reclaim a prominent position in the fast-casual dining sector.

Ray Austin

Ray Austin, seasoned entrepreneur and business blogger, shares valuable insights on startups, leadership, and navigating the business landscape. Join him on the journey to success through practical advice and a fresh perspective on modern commerce.